Return & Exchange Policy
What is your Return policy?
Here at Mixed Emotions Boutique we issue store credit only, no exceptions! Refunds are not available.You will receive a store credit for the original amount paid. It will take approximately 5-10 business days to process your store credit once we receive items. If you would like to make a return, please ensure that your return meets the following criteria:
Returns are accepted on items received within 14 days of the original ship date. Returns are accepted on items that are in original condition with any original tags, and have not been altered, worn, washed, or damaged. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal or a restocking fee.The customer is responsible for any return shipping costs incurred for items shipped to us worn, altered, stained, or damaged.
Swimwear Must have protection shield in place.
Shipping charges are nonrefundable.
Final Sale items cannot be returned, refunded or exchanged.
Gift cards cannot be returned or refunded.
Please remember to include your return form, so that we can identify who the return is from and credit you accordingly.
What is our Exchange Policy ?
Unfortunately we are unable to Accept Exchanges at this time.
You can also return items via an insured mail service of your choice to:
Mixed Emotions Boutique
45 Hudson Ave #1861
Albany, NY 12201
We recommend shipping with insurance and keeping your shipping receipts until your return is processed. Mixed Emotions Boutique(MEB) is not responsible for missing, damaged, or packages lost in transit.