When will my order be shipped?
Most orders are shipped within 2-5 business days of purchase, unless we have a problem with your order or need additional verification. You will automatically receive an e-mail when your order has shipped. It will contain a tracking number which you can use to go online and track the status of your shipment.
All orders placed on Friday after 12:00 PM EST will begin processing on the following Monday.
What shipping methods do you use? How much is shipping?
Standard shipping is FREE on all orders within the United States where the merchandise total is over $150.
Standard shipping is FREE on all Canada and International orders where the merchandise total is over $250.
For orders under $150, we offer standard flat rate shipping for $8.95 Most of our packages are sent out via the United States Postal Service and typically arrive within 3-5 business days.
For expedited shipping within the continental United States we offer Express shipping for $18 which takes 1-2 business days to arrive after it has been shipped. Please also add 2-5 days for processing time.
Unfortunately, we cannot be responsible for lost or stolen packages or packages delayed by the postal service.
SHIPPING COSTS AND METHODS
Orders Over $150 (standard delivery)Free Shipping!
Flat Rate $8.95 (3-7 Days)
USPS Express $18.00 (1-2 Days)
Canada - USPS Priority Flat Rate: $25 (5-10 Business Days)
United Kingdom - USPS Priority Flat Rate: $35 (5-10 Business Days)
All Other Countries - USPS Priority Flat Rate: $35 (5-10 Business Days)
Please note: Free shipping over $150 is available within the United States on orders in which the merchandise exceeds $150. Free shipping on Canada/International orders is available when the merchandise total exceeds $250.
Refused or Undeliverable Packages
Please provide an accurate, working address for us to ship your merchandise to. Please remember to include your apartment number, floor number, or any other information that is necessary to ensure that the carrier can successfully deliver your package. Refused or undeliverable packages may be subject to return shipping costs. If you would like us to re-ship a package that was returned to us as undeliverable, additional shipping costs are your responsibility.